Last Updated: 2/15/2026

Gaia Goods, Inc. (“GaiaGoods,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use www.gaiagoods.org (the “Platform”).

This policy is designed to comply with U.S. privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

By using the Platform, you agree to this Privacy Policy.

1. Eligibility

The Platform is intended for individuals 18 years of age or older. We do not knowingly collect data from minors under 18.

2. Marketplace Structure

GaiaGoods operates a multi‑vendor marketplace.

• GaiaGoods provides the technology platform and payment processing facilitation
• Independent vendors sell products directly to customers
• Vendors are separate businesses responsible for their own products and customer interactions

When you place an order with a vendor, certain personal information is shared with that vendor solely so they may fulfill the transaction and meet legal obligations.

Vendors become independent controllers of that data once received and must use it only as permitted under our policies and applicable law.

3. Information We Collect

We collect the following categories of personal information:

A. Information You Provide

• Name
• Email address
• Shipping address
• Billing address
• Account credentials
• Messages sent through the platform
• Reviews and comments
• Seller identity verification information

B. Transaction Information

• Order history
• Purchase details
• Payment confirmations (processed by payment providers)

C. Automatically Collected Information

• IP address
• Approximate location
• Browser/device information
• Site usage data
• Cookies and tracking technologies

D. Marketing & Communications

• Newsletter subscription data
• SMS subscription data (if opted in)

We do not store full payment card numbers. Payments are processed by third‑party payment processors.

4. How We Use Information

We use personal information to: – Create and manage accounts – Process transactions – Provide customer support – Facilitate vendor order fulfillment – Maintain marketplace safety and fraud prevention – Send transactional communications – Send marketing communications (with consent) – Improve platform functionality – Comply with legal obligations

5. Vendor Access to Customer Information

To complete purchases, we share necessary customer information with the vendor you purchase from, including: – Name – Shipping address – Order details – Contact email (for order‑related communication only unless you separately consent)

Vendor Restrictions

Vendors are strictly limited in how they may use customer information.

Vendors may: – Use customer data solely to fulfill orders and provide related customer service – Retain legally required tax and accounting records

Vendors are expressly PROHIBITED from: – Adding a customer’s email address to any marketing, newsletter, promotional, or mailing list without the customer’s clear prior opt‑in consent provided directly through the Platform – Contacting customers for promotional purposes outside the Platform without documented consent – Selling, renting, sharing, transferring, or monetizing customer information in any form – Using customer information to build customer databases unrelated to the transaction – Exporting, copying, scraping, or compiling bulk customer lists

Any attempt to add a GaiaGoods customer to a marketing list without verified consent constitutes a material violation of our policies and may result in immediate termination, permanent removal from the Platform, forfeiture of payouts, and potential legal action.

GaiaGoods requires vendors to comply with all applicable privacy laws and contractual obligations governing personal data.

6. Sharing of Information

We share personal information with service providers who help operate the Platform, including: – Payment processors (e.g., Stripe, PayPal) – Hosting and infrastructure providers (e.g., AWS) – Analytics providers (e.g., Google) – Advertising partners (e.g., Meta) – Email and messaging providers (e.g., Mailchimp, Sendgrid)

These parties act as service providers and may only use data to perform services for us.

We do not sell personal information for monetary value.

7. Cookies and Tracking

We use cookies and similar technologies to: – Maintain login sessions – Analyze traffic – Personalize content – Provide advertising

You can control cookies through browser settings.

8. California Privacy Rights (CCPA/CPRA)

California residents have the right to: – Know what personal information we collect – Access the information we hold about you – Request deletion of personal information – Correct inaccurate personal information – Limit use of sensitive personal information – Opt out of certain data sharing where applicable

To submit a request, email: gaiagoodsorg@gmail.com

We will verify your request before responding.

We do not discriminate against users for exercising privacy rights.

9. Data Retention

We retain personal information only as long as necessary to: – Provide services – Complete transactions – Meet legal and tax obligations – Resolve disputes – Enforce agreements

Vendors may retain order records as required by law.

10. Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed completely secure.

11. International Vendors

Vendors may operate outside the United States but must comply with U.S. law when selling to U.S. customers.

Your products may be processed and shipped in the United States.

12. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of the Platform constitutes acceptance of the updated policy.

13. Responsible Use & Data Protection Standards

Users and vendors may not use automated tools, bots, scraping technologies, AI harvesting tools, or similar methods to collect, extract, or reuse personal information or platform content for training datasets, marketing databases, competitive services, or any unrelated purpose.

We prohibit the use of Platform data for behavioral profiling, reselling user information, or creating shadow customer databases. Unauthorized data harvesting may result in account termination and legal enforcement.

GaiaGoods is a purpose‑driven marketplace supporting ethical commerce, sustainability, and community trust. Personal information shared within the Platform must only be used in ways consistent with these principles.

14. Contact Us

Gaia Goods, Inc. 4110 SE Hawthorne Blvd., #138 Portland, Oregon 97214 USA Email: gaiagoodsorg@gmail.com